Question 1

Can I book online, or do I need to call?

Accepted Answer

You can book online using this link.If you would like to chat with us, please drop us an email.

Question 2

How quickly can I get an appointment?

Accepted Answer

We can usually see new patients within a day or two. If you are having any issues getting seen quickly, please drop us an email and we try our best to get you in as soon as possible.

Question 3

How many sessions will I need?

Accepted Answer

This depends entirely on the problem you currently have and your goals. Some people feel significant improvement after one or two sessions. Most people need 5-8 sessions to feel fully back to themselves. Others with a more complex presentation benefit from a longer structured programme. Your physiotherapist will talk you through their recommendations and what to expect after your first assessment.

Question 4

What is the cancellation policy?

Accepted Answer

At Ascent Physiotherapy, we understand that life happens and that plans can change, so we offer a clear 24-hour cancellation policy. Please read the full policy here.This policy helps us manage our diary efficiently and allows other clients to access timely care. We encourage you to contact us as soon as possible if you need to reschedule or cancel.

Question 5

Do you offer acupuncture?

Accepted Answer

Yes, acupuncture and dry needling are available with our specially trained practitioner, as a treatment option for chronic pain, muscle tension, and tendinopathies.

Question 6

How much does an appointment cost?

Accepted Answer

A: At Ascent Physiotherapy, we are dedicated to elevating your recovery and helping you embrace your potential with tailored physiotherapy services. Our pricing structure ensures fair access to expert physiotherapy support for our diverse Liverpool & Wirral communities, reflecting our commitment to helping every body achieve their best recovery journey.Our pricing varies depending on the type of appointment, and location as we hold specific agreements with our site providers. Please see the booking page for more details.

Question 7

Is physiotherapy suitable for older adults, or only athletes?

Accepted Answer

Physiotherapy with us is built around the individual, not a fixed patient type. Whether you are managing an age-related condition, recovering from surgery, have a niggle that you want sorted out, or training for competition, treatment is tailored to your body and your goals. We hold a broad range of experience of treating patients from across the life span. We will use all of our experience to help you overcome what you are struggling with.

Question 8

Does Ascent Physiotherapy offer any package deals for treatment sessions?

Accepted Answer

Yes! We are excited to offer a 5-for-the-price-of-4 package, designed to help you maximize your recovery while saving money. After your initial assessment, our experts will recommend the best treatment approach tailored to your needs. At that point, you can choose between purchasing this value-packed 5-session package—paying for four sessions and receiving the fifth free—or you may of course opt to pay per session without any discount.

Question 9

Is there parking?

Accepted Answer

Ascent Physiotherapy offers convenient parking options for clients. At the Eastham clinic, there is free car parking on site for visitors.At the Liverpool clinic, there is on-street pay parking directly outside the clinic, providing easy access for short visits. Additionally, several Liverpool City Council pay car parks are located within a short walking distance, giving you flexible alternatives depending on your length of stay.

Question 10

Is the clinic accessible for clients with mobility challenges?

Accepted Answer

Yes, both Ascent Physiotherapy & Wellbeing clinic sites are fully accessible for clients with mobility challenges. Both clinics are conveniently located on the ground floor, eliminating the need to navigate stairs. Additionally, at the Liverpool clinic there is a gently graded access ramp outside the building, ensuring smooth and safe entry for all clients, including those using wheelchairs, walkers, or other mobility aids.

Question 11

Where is the Eastham clinic located?

Accepted Answer

The Eastham clinic is located in Eastham Hall, Eastham Village, Wirral, CH62 0AF. Eastham Hall is a modern business hub set within landscaped grounds, in the heart of Eastham Village. Eastham Hall is located just off the A41. The clinic is just minutes from the M53 via the A41 New Chester Road. It is easy to reach from the Wirral and Merseyside.It is easily reachable by bus.The nearest Merseyrail train station is 1 mile from Eastham Hall.Further information on the Eastham clinic can be found here.

Question 12

Where is the Liverpool clinic located, and how can I get there?

Accepted Answer

Ascent Physiotherapy & Wellbeing Liverpool is located within the LJMU Sport & Exercise Science building at Primrose Hill, Liverpool. This central location is easily accessible by public transport, being just a short walk from Liverpool Lime Street Station and several bus routes that serve the Primrose Hill area. If you are driving, there are nearby parking facilities available (on-street pay parking and nearby pay Liverpool City Council run pay car parks). The clinic’s premises within the glass fronted LJMU Sport & Exercise Science building provide a modern, well-equipped setting dedicated to supporting your recovery and helping you embrace your potential through expert physiotherapy services.

Frequently Asked Questions