1. About this policy
Cookie Policy
This policy explains how www.ascentphysio.co.uk (the "website") uses cookies and similar technologies such as local storage and pixels, and the choices you have. It should be read with our Privacy Notice.
Ascent Physiotherapy & Wellness Limited is the operator of this website. You can contact us at info@ascentphysio.co.uk.
2. What are cookies?
Cookies are small text files placed on your device when you visit a website. They help a site work, keep it secure, remember your choices and, in some cases, measure how it is used. Similar technologies (such as local storage) do the same job and are covered by this policy.
3. How we use them
We keep our use of cookies to a minimum. We do not use advertising or marketing cookies, and we do not use cookies to build profiles of visitors. Our website is built on Wix, and most of the cookies below are set by Wix to make the site run securely.
We do not use cookies to collect information about your health. Any health information you give us is handled under our Privacy Notice, not through cookies.
3.1 Strictly necessary cookies
These are needed for the website to work, stay secure and protect against fraud, so they are set without asking for consent.
3.2 Performance and error monitoring
Wix uses a small number of cookies and scripts to measure whether the site is running properly and to track errors and site issues. These are set by Wix on our behalf and are used to keep the site reliable, not to identify you.
3.3 Third-party services on specific pages
Some pages include content provided by other companies. These providers may set their own cookies or use similar technologies when the content loads, and we do not control them.
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Online booking (Book an appointment page). Our booking form is provided by Rehab Guru and is embedded in the page. It is used to let you book and manage appointments. Rehab Guru's own privacy and cookie information applies to the booking form.
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Google reviews (home page). The reviews on our home page are shown using a third-party reviews widget that loads content relating to our Google reviews. The "Read our Google reviews" button takes you to Google, which then applies its own cookie policy.
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Social media. We link to our Facebook, Instagram and LinkedIn pages. These are ordinary links, so those companies only set cookies if you choose to visit their sites.
4. What we do not use
At the date above, we do not use Google Analytics, Meta (Facebook) Pixel, advertising or remarketing cookies, or session-recording tools on this website. If we introduce any of these, we will update this policy and ask for your consent before they are switched on.
5. Your choices
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Consent. Cookies that are strictly necessary do not need your consent. Where we use any non-essential cookies, we will ask for your permission first through the cookie banner on the website, and you can change your choice at any time using the cookie settings option.
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Browser controls. You can block or delete cookies in your browser settings. Blocking strictly necessary cookies may stop parts of the site, such as booking, from working properly. Guidance for common browsers is available at https://www.aboutcookies.org.
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Third parties. To manage cookies set by Rehab Guru or Google, please use those providers' own tools and policies.
6. Changes to this policy
We may update this policy if our website or the services we use change. The latest version will always be on this page with the date it was last updated.
7. Contact and complaints
If you have questions about this policy, email info@ascentphysio.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at https://ico.org.uk.
